Andy and Desiree Hanson couldn’t have been happier with their marriage ceremony at Clarks Touchdown Yacht Membership final July.
Every thing on the waterfront Level Nice venue was good, they mentioned — an unforgettable day after their marriage ceremony was postponed from the unique 2020 date.
Then their marriage ceremony cake went viral.
A number of days after the massive day, the Hansons noticed their cake — a chocolate chip masterpiece with buttercream frosting and a fondant nautical rope, for which they paid further — was featured in a video on TikTok, the favored social media app.
They have been dismayed to see one of many caterers, who labored their marriage ceremony, taking a chew from an enormous chunk of leftover cake within the Clarks Touchdown kitchen. The couple had solely obtained a number of leftover items themselves.
The video was captioned “that is what occurs to your leftover marriage ceremony cake,” and compiled 800,000 views. On the household’s request, the clip was faraway from TikTok quickly after. However final month, the venue employee who initially posted the video reposted it, notching greater than 3 million views as commenters debated correct etiquette for leftover marriage ceremony cake.
Within the feedback, the employee who posted the video claimed she was written up however not fired for the video, even receiving a elevate shortly after the incident.
As of Tuesday morning, the video was taken down. However the Hansons, who stay in Ohio, are as soon as once more angered to see their marriage ceremony day tarnished on-line.
“The factor that’s most upsetting to me was to see this lady together with her mouth on prime of it, with COVID (nonetheless round). You don’t know when she did that, was it throughout the serving of our cake?” Desiree Hanson, initially from Burlington County, instructed NJ Advance Media on Monday. “It’s simply disappointing to see one thing so fantastic turned bitter due to that.”
The Hansons really feel they didn’t obtain an sufficient apology or clarification from Clarks Touchdown.
“They have been like, ‘What would you like us to do about it?’” Andy Hanson mentioned. “I used to be like, ‘Clearly, you must self-discipline your staff’ … And nothing occurred. We by no means acquired an apology, they by no means supplied a partial refund for what was type of wasted there.”
In accordance with Brides.com, it’s custom for the bride and groom to take house solely the highest tier of their cake — which the Hansons say they did obtain.
Michael Longhi, a supervisor at Clarks Touchdown, instructed NJ Advance Media it’s the venue’s coverage to save lots of the highest layer of the cake for the bridal social gathering and throw the remainder out. Had the Hansons requested for the remainder of the cake, they may have obtained it, Longhi mentioned, including the worker took a chew of cake that was about to be thrown out.
“Sadly, we didn’t have the management, they used their telephones,” Longhi mentioned. “It was one thing that we didn’t condone. And it doesn’t occur.”
However it did occur.
Longhi mentioned the 2 staff concerned within the making of the TikTok had a gathering with administration, however he wouldn’t elaborate on the self-discipline they confronted. He confirmed the worker within the video did certainly get a elevate, however it was a “blanket, time-based elevate” that each one staff who had been with the corporate for a sure period of time obtained.
The worker within the video left the corporate months later for unrelated causes, Longhi mentioned, and Clarks Touchdown had no means to pressure her to take down the video.
The employee, whose TikTok username is @justinerosegargan, declined remark when reached by NJ Advance Media on Tuesday morning.
“That is so petty, and there’s larger issues on the earth,” Andy Hanson mentioned. “That is extra like, that is actually annoying that folks would run (a enterprise) this fashion, And that they by no means took care of the state of affairs. No apology, no refund. No nothing.”
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